Week 3Ds

I need 1 reference attached to each essay question. I also need 3 different

viewpoints for each essay question.  

50 words each essay question.

TQM:

1.   Teams are something we talk about a lot when it comes to TQM. Why are teams instrumental to TQM, or are they? What kinds of teams exist in a TQM operation? 

2.   Just what is employee involvement? Is it always good? What key elements are necessary to keep it going? Are there different kinds of involvement? 

HSF:

1.   List the major nonhospital and nonphysician sectors of the healthcare industry. 

2.   Describe the two major theories used for the detection of out-of-control costs.