week 1

1.          Charles R. McConnell, (2015) Umiker's Management Skills for the New Health Care Supervisor, Sixth Edition. Jones & Bartlett Learning. ISBN: 9781449688851

2..Answer questions on page 99 in your textbook Management Skills: Questions  #2, #3 and #7 

As a supervisor, what should you do about a policy that is unpopular with your employees or that appears to you to be potentially harmful?

Cite an example of one realistic occurrence that could suggest the need for a policy change. Why might the change be necessary?

Explain the essential difference between a policy and a procedure and give examples of each. 

Suggested resources for citations: Health Care: How is it Different from "Industry", History of Bellvue Hospital, Umiker's Management Skills for the New Health Care Supervisor,