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Go to CBS.com and watch the Undercover Boss Episode on Choice Hotels and their CEO Steve Joyce 
http://www.cbs.com/shows/undercover_boss/video/1599579614/undercover-boss-choice-hotels/
Tell me what you would do to improve your organization  Make a plan and focus in on the following areas
Training & Development
Employee Benefits & Motivation
Resources Needed
One full page, 12 front, double space
 
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