W6 285

Resource: Appendix B

Read the case study in Appendix B.

Respond to the following in 200 to 300 words:

• Identify at least four symptoms of groupthink present in the case study.
• What specific actions in the case study exemplify these symptoms?
• What steps can the members of the group take to ensure that this situation does not occur in the future?
• If Mark and Betty had been determined to have their views acknowledged, how might they have used minority influence to have the rest of the team reconsider their position?