vocab quiz 2

The perceived benefit of a product, used by customers to determine whether or not to buy the product.

    [removed] : Standards of right and wrong that influence behavior.

    [removed] : The factors outside of an organization's boundaries that affect its performance.

    [removed] : Behavior, values and beliefs, and assumptions.

    [removed] : Factors that affect an organization's performance from within its business.

    [removed] : Leaders who articulate a vision for an organization and reinforce the culture through slogans, symbols and ceremonies.

    [removed] : An organization with a culture that values sharing knowledge so as to adapt to the changing environment and continuously improve.

    [removed] : An organization's purpose or reason for being.

    [removed] : A measure of value determined by comparing a product's actual functioning to requirements.

    [removed] : the conscious effort to operate in a manner that creates a win-win situation for all stakeholders.

    [removed] : People whose interests are affected by organizational behavior.

    [removed] : Meeting the needs of the present world without compromising the ability of the future generations to meet their own needs.

    [removed] : The method used to transform inputs into outputs.

    [removed] : The process that involves everyone in an organization focusing on the customer to continually improve product value.

    [removed] : The value, beliefs and assumptions about appropriate behavior that members of an organization share.