Unit II Discussion Board, Organizational Communication

The Unit II Lesson begins with Sheri Alexander's (2015) assertion that organizations use strategic planning in two ways: Either an organization treats the strategic plan as formulaic, or the organization considers the strategic plan to be a crucial element of day-to-day operations. In the lesson, employee engagement is described as the key difference between these types of organizational outlooks. In your opinion, what role does communication play in employee engagement?