type 1 page on the relationship between EQ, stress, and burnout. in Organizational Communication
http://www.amanet.org/training/media_files/2007/emotional-intelligence/index.htm
Please read the presentation above and type 1 page on the relationship between EQ, stress, and burnout. in Organizational Communication
Below is some of the context from our textbook.
Emotional intelligence:
- this concept suggest that there are some people who are naturally better at understanding and managing the emotional
content of workplace relationships and that emotional intelligence is also a skill that can be developed through training.
- involves both a clear understanding of the emotional needs of the situation and the self-awareness and self-control
necessary for using the right emotional display to cope with the situation.
High EQ: have a clear understanding of the rules of emotional display and an ability to follow and adapt those rules as necessary.
Burnout
- Which can lead to negative psychological, physiological, and organizational outcomes.
- referring to “wearing out” from the pressures of work.
Stressors | Burnout | Outcomes |
Environmental factors that are difficult for an individual to deal with: | Strain that results from ongoing stressors: | Physiological, attitudinal, and organizational results of burnout: |
Stressors
- create a strain on the individual
14 years ago
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