Training and Development Unit ip 2

The Director of Sales, Jorge Muñoz, has approached you to recommend training for new sales representatives.

In the form of an e-mail (placed in a Word Document), complete the following:

• Identify the training objectives
  • What will the trainee know and be able to do upon completion of training?
  • Include the quality of performance and the conditions under which performance occurs.
• Write up an audience analysis that includes the following:
  • skills, needs, and interests of the target training group
  • relevant background knowledge
  • when, where, and how the training should be delivered
  • any additional information you think is important to include
• Direct your recommendations to Mr. Muñoz

To help you identify the type of work sales representatives perform, check out the Occupational Outlook Handbook published by the U.S. Department of Labor – Bureau of Labor Statistics (using the resources in course materials). Perform your search by job title or by using an alphabetical search.

Note: Your ideas/answers from this project will be used to complete the group project in Unit 4.

2 to 3 pages