For Top Performer Only

Non-verbal Communication.” Please respond to the following:

One of the problems with non-verbal language is that it is difficult to interpret. You are giving a presentation to your associates at work (or classmates in class) and you observe the following non-verbal behavior in your audience members.

One associate/student is writing the entire time you are talking.

One associate/student is smiling although you are talking about a serious issue.

One associate/student has his/her eyes closed.

Discuss three possible interpretations of each non-verbal behavior and analyze how each interpretation would influence the speaker’s evaluation of audience feedback/change.