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Assignment Details:

Case managers serve a variety of roles and functions. They may work in a prison, probation and parole, or community environment, among others.

Review the roles and functions outlined in your text, and respond to the following:

  • Which roles are the most important? Why?
  • Which roles are the least important?
  • Does the working environment (prison, probation and parole, community) have an impact on which roles are most and least important?
  • Are there roles that you feel are inappropriate for a case manager to take on?
  • Which roles might cause conflict for a case manager in fulfilling his or her core roles?
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