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..2.2

Analysis of the Current Situation..3

Problem Explanation..3

Diagram of Problem Situation..4

Mind map.4

Rich picture.5

Fishbone.5

Analysis of the Ideal Situation..6

If it were operating perfectly.6

Must be included and incorporate all stakeholders’ perspectives.6

Conceptual models illustrating how the system operates.6

Root Definition & CATWOE..6

Analysis of the gaps between the current situation and the ideal situation..7

Analysis of change for each solution..8

Choose the most appropriate solutions and recommend one solution.8

Discuss how you would carry out the change management required for your recommended solution.8

Recommendations.9

Conclusion..9

References.10

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