SOC W4 D2

In preparation for this discussion, review the following resources:

• Emotional Labor Study at the University of Memphis
• Job Stress (Clark, 1995)

You may also want to read, “Stress in the Workplace: A costly epidemic.”

There are many stressors in the workplace that affect employees. Emotional stressors are no different. As our economy has moved from a manufacturing to a service-based economy, there are many more workers in a variety of occupational fields that are expected to manage their emotions according to employer demands. Emotional labor refers to a form of emotion regulation that creates a publicly visible facial and bodily display within the workplace. The increasing prevalence of this type of work introduces a new set of stressors in the workplace.  

In your initial post

• Describe examples of emotional labor in the following professions:
• Teachers
• Nursing
• Human Resources
• Give a suggestion of what employers can do to help employees address the personal impact of emotional labor?

Post should be at least 250 words in length.