Should be long, well- organized, and clear msg...also APA format

This week's assignment has two parts. In Part 1, you must answer questions guiding you through a three-step writing process. In Part 2, you must write a message based on a case study.

Part 1:  Answer the required three-step process questions.  These questions are located in our Doc Sharing tab as "Case Questions-3-Step Process."

Part 2:  The assigned case study is Case 21: "A Rash of Rashes: Alerting clothing customers to potential skin irritation," located in Chapter 9, on page 276.  Write the announcement, as directed in the "Your Task" section of Case 21. Use the appropriate formatting for this business message