Salesforce integration of product with social media (Research paper)

Salesforce website: https://www.salesforce.com

Salesforce introduction: Customer relationship management (CRM) is a tool that refers to technologies, strategies, practices companies use to analyze and manage customer interactions and data throughout the customer lifecycle, with the objective of driving sales growth, improving business relationships with customers, and assisting in customer retentions. Salesforce, as CRM software, helps track all customer information and interactions in one location, thereby improving customer relationships, increasing the sales team productivity whether they’re on location, at the office, or in cyberspace. Salesforce Sales Cloud also allows you to get insights from varied, real-time customer data. Create critical reports, sales forecasts, and territory models.

What you need to do?

Write a 5 pages of research paper about Salesforce integration of product with social media

PS:

-It is due one week from now at midnight (Due at 22nd of April 11:59 pm)

-APA format