Robust Process Improvement

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Option #2: Robust Process Improvement

Review the information presented on Robust Process Improvement (RPI) in the Chassin (2011) article. Address the following questions:

  • What is RPI and what does it include?
  • What are some examples of how RPI has been successfully utilized (provide examples from either your own professional experience or from academic articles)?
  • How does RPI translate to improvement in service quality and return on investment?

Write a 2- to 3-page paper that provides a rationale for your selections. Reference examples from your work experience and include at least two sources beyond the textbook. Note that the CSU-Global Library is a good resource. Format all references according to the CSU-Global Guide to Writing and APA Requirements.

Chassin, M. (2011). Reaping the rewards of process improvement that is done right. AHA News, 47(4), 4-5.

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