review

HEALTH CARE ADM

I DID THE ASSIGN 1 . My grade was 180/240

assign 2 related to assign 1 . I was helped by tutor but he added two plegiarisms( Canada student and pro question)

I am an optician

Week 3 Assignment 1 Submission

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Assignment 1: Technology Assessment

Due Week 3 and worth 240 points

Using the Internet or Strayer University databases, research the regulatory requirements related to technology with the health care industry, and complete this assignment.

Write a four to five (4-5) page paper in which you:

Identify and analyze what you believe to be the most significant new technology requirements for the health care industry. Indicate how providers should approach the implementation of this new technology requirement that you have identified. Provide support for the response.

Analyze the basic technology underlying health care information systems. Argue that the need for technological innovation and / or modification is most pressing. Support the argument with examples.

Recommend an innovation / modification, and explain how the recommendation could improve the overall level of health care in your own community. Include specific example(s) using local hospitals or other health care providers to support the response.

Suggest a key action that senior health care leadership could take in the community in which you live to push the boundaries of information technology management. Next, speculate on the effect to the community as a result of the improvement to the health care technology.

Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Demonstrate an understanding of the basic technology underlying health care information systems.

Apply senior management’s role in information technology management.

Use technology and information resources to research issues in health information systems.

Write clearly and concisely about health information systems using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Click here to view the grading rubric.

Assignment 1:

1 Technology Assessment Student: Jean Phanor ID: SU 200198053 Course: HAS520: 2 Health Information Systems Professor: Dr. Sandra C. Hayes Quarter: Summer

3 Identify and analyze what you believe to be the most significant new technology requirements for the health care industry. Indicate how providers should approach the implementation of this new technology requirement that you have identified. 4 Provide support for the response.

Technology is one of the major issues that impacts the healthcare care delivery system. Based on the complexity of healthcare facility, many requirements have been adopted regarding the use of new health care innovations. First of all, Internet is required in order to start implementing a new technologic health care system.

It exists fundamentals of Internet and related technologies that have been adopted in healthcare services organizations. In the book ‘’ Adoptive Health Management Information Systems ‘’ (2010), Tan argues, ‘’ Undoubtedly, the Internet has become a significant and powerful mechanism in the dissemination of health information.’’ Tan told the truth because information is considered as a power, so internet remains one of the best way to be informed and to diffuse information. The network for services improve access, convenience, and usability for members. Going to Internet by the access of the World Word Web (WWW) and including the following services: electronic mailing, newsgroups, file, and other information transfer and exchange services.

The new technology helps patients to be engaged in health treatment and to make a better choice of physicians. Connecting online gives them anticipated health services information concerning diseases, price, competition, quality, and other information .There are many ways to access to Internet :via kiosks in which patients can print physician and database information such as drug and treatment alternative information .Furthermore , kiosks provides telephone links to customer service representative and member services .Although clients or guests who do not have destock or laptop to access to the Internet might use smart phones. In addition, many hospitals apply Intranet and Extranet for health data and information sharing and distribution.

3 Analyze the basic technology underlying health care information systems. Argue that the need for technological innovation and / or modification is most pressing. Support the argument with examples.

Based on the importance of health care information, it is obvious for the chief executive officer (CEO) of hospitals to hire a chef information officer to manage information technology (IT). Hospitals are very dynamic; therefore, they require a health information technology (HIT) department to take over patient records. In the first chapter of our text book, HIT is referred as, ‘’ Organization whose mission is to provide clinicians and healthcare providers with more or less seamless access to information extracted from various uncoordinated systems for patient diagnosis and evaluation. ‘’ This department is so important the author defined it as an organization, but some health care facilities face crucial financing difficulties in order to implement HIT. However, today’s healthcare and healthcare related businesses have evolved the concept Health Management Information System (HMIS).

HMIS is very complex and includes various concepts, methods, applications of diverse fields. This system encompasses technology systems, software engineering, information economics, management science, communication theory, computer science, medical computing, health organization behavior, health management, policy and health services research. The application of HMIS can improve the hospitals in many aspects in order to offer a better outcome. Sometimes patients’ needs fast and great services, so providers must have critical thinking and a good system to provide an optimal solution. To satisfy the patients regarding the health services which they paid for, so the healthcare facilities must provide effective and efficient medical treatments or surgeries.

For many reasons, all hospitals should implement a HMIS. First of all, the competition becomes very tied among healthcare facilities. In the book ‘’ Adaptive Health Management Information System’’ (2010), Tan quoted, ‘’In the world where growing competition for healthcare services delivery is defined by rapidly changing technology and maturing organizational arrangements, it is critical to understand the evolving how HMIS technologies operate and how HMIS interact within all key aspects of an organization. ‘’ Competition in the United States of America is a legal activity. In addition, it is encouraged by the government. Hard or not, any organization cannot stop the competitive advantage. In health care industry, completion among hospitals represent a big advantage regarding quality, and price for the patients. Then, ‘’ The companies compete while customers win. ‘’, in the book of ‘’Economics of Health and medical care, said Hicks.’’ The competitors must apply better systems to face these challenges in order to keep their patients and attract future clients in their health facilities.

The second reason is that emergency rooms looks full in most of hospitals in the U.S. In the book of ‘’ Legal Aspects of health Care Administration (2012), Pozgar.G. taught that in case of emergency a patient cannot be refused for any reason.’’ Therefore, he or she must be admitted according to Federal laws. Nevertheless, the services might be very poor because patients usually complained about waiting time before addition. To maintain and improve the emergency department in hospital, it evident to implement HMIS.

Finally, HMIS implementation help the Chef Information Officer in the management of hospital and patient records. HMIS ensure safety and confidentiality toward information. In the book of ‘’ Health Care Management ‘’ (2009), Shortell argued that according to HIPPA,’’ Patient information cannot be disclosed without her or his permission. ‘’ The client has the right to access his or her records, but a third party must be authorized by him or her. Physicians must be aware about these issues in order to avoid lawsuits. As a result, the chief executive officer (CEO) is obligated to evolve HMIS and hire especially an industrial engineer in position of CIO to manage the related department.

For sure, integration/interoperability are key elements that will make the HMIS successful from an enterprise context. But it is obligated to facilitate a great understanding of new technologies of innovations and changing if needed an organizational task. However, to be powerful, it is important to know the market in which the services are offered. For example, in my community, patients use iPhone more than computers, so I would recommend the CIO in hospitals over there to post some applications in which guests or patients can download from iPad and smart phones. CIO needs also a system of calling the emergency department before the ambulance reach at the front of the hospital, that can help the providers to anticipate the patient admission while she or he is coming.

Another strategy to improve the quality might be an implementation of feedback system using the department of HMIS software. In this strategic plans, managers can use survey by e-mail, phone call, text message, and so on. At this level, a customer relationship will be maintained. To do so, one of the major enterprise software systems (ESS) of HMIS called customer relationship management (CRM) evolving in the healthcare IT marketplace. As noted, the Web-based CRM has been implemented by John Ounjian. For example, as CIO of BCBS of Minnesota, a leading-edge HMO, must practice such method and apply it to establish customer relationship management and face the health care competitors.

4 Recommend an innovation / modification, and explain how the recommendation could improve the overall level of health care in your own community. Include specific example(s) using local hospitals or other health care providers to support the response.

I have been living in New Jersey in a city where the health care facilities need a lot more improvement to offer an efficient and effective medical care. Most of people in this community are considered as low income, as a result, our right to education, security, and health is very neglected.

As a student of second year master in health services administration, I can solve the problem because of two reasons. First, I identify it as poor service, waiting schedule list, emergency, and so on. Secondly, I have key tools to implement HMIS. Because most of hospital could not evolve this great system even though difficult, but the administrators have kept challenging for many years. To tell the truth, HMIS does not constitute an option but an obligation to go forward with the hospital.

There are five components to establish an HMIS. These major tools are mentioned in page 8 of the book ‘’Adaptive Health Management Information Systems ‘’ 1.Data/information/knowledge component.

2. Hardware/software/network component.

3.Process /task/system component.

4.Integration/interoperability component.

5-User/administration/management.

As mentioned above, to initiate HMIS, the manager will star by the first component which is the data/information/knowledge component. These forms are considered as the fundamental core of all HMIS. It includes the specification of, organization on, an interrelationship among data, information, and knowledge components used to integrate HMIS. An integrating HMIS consists in grouping all departments together to reach a single organization. This level of organization requires cooperation, collaboration, and training sharing.

3 Suggest a key action that senior health care leadership could take in the community in which you live to push the boundaries of information technology management. Next, speculate on the effect to the community as a result of the improvement to the health care technology.

Leadership is very important to ensure the hierarchy of health care facilities. A leader refers to whom has followers. This is the reason why the leader must be ethical to be a great example of the organization. Hence, HMIS requires famous leaders to guide this significant program. The first health care leader need to be the head of HMIS is called chief executive officer (CEO). The CEO is responsible for the general management. Another immediate manager called CIO who is hired to helps the CEO achieving the strategic goals.

These senior’s executives CEO/CIO have critical roles for providing vision for future HMIS directions. They are in charge of IT departmental goals and strategies with corporate goals and strategies. They have responsibility to review the HMIS in any healthcare services. They first have been trained and experienced and understood the strategy, tactics, and operation of IT competencies.

In page 29 of the book ‘’ Adaptive Health Management Information Systems ‘’, Tan affirmed, ‘’Based on Porter’s classical work on competitive advantage strategies, for a healthcare services organization to stay competitive, commonly employed strategies include cost leadership, differentiation, and innovation strategies. ‘’ The leaders must think and make strategic plans in order to get power of health care market. The have a lot to do because healthcare industry is very dynamic and seems different from other business.

The community needs innovative technologies to reduce medical errors. Negligence in hospitals resulted many lawsuits. In the eleventh chapter titled ‘’ Information management ‘’ from the book ‘’Legal Aspects of Health Care Admiration ‘’. (2012), Pozgar.G. said, ‘’ To significantly reduce the tens of thousands of deaths and injuries caused by medical errors every year, health care organizations must adopt information technology system (ITS) that are capable of collecting and sharing essential health information on patients and their care, secure platforms for the exchange for information among providers and patients, and data standards that will make health information uniform and understandable to all.’’ I agree with the author because caregivers really must speed up to save lives. hospitals caused many patients died based on bad emergency department. They have to manage better the time and movement. This is the function of the industrial engineer or CIO. This type of manager passed four or five years in college and university. Furthermore, he or she has knowledge in quality, production, study of movement and time, operation, optimization, and so on. He or she knows the preponderance of time management. Finally, Pozgar argued in the same book above, ‘’Saving lives means making fast, informed decisions. ‘’ As people said daily, ‘’ Time is money.’’ We can say by analogy that Time is life.

REFERENCE Baker, J. (2014). Health Care Finance: Basic Tools for Nonfinancial Managers. (4th, Ed.). Sudbury, MA: 5 Jones and Bartlett Learning.

Hicks, L.L. (2014). 6 Economics of health and Medical Care. (6th ed.), Burlington, MA: 5 Jones and Bartlett Learning Tan, J. (2010). 7 Adaptive Health Management Information Systems. (3th, Ed.). Sudbury, MA: 5 Jones and Bartlett Learning Pozgar, G.D. (2012). Legal Aspects of healthcare Administration. (11th ed.)

Week 7 Assignment 2 Submission

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Assignment 2: IM / IT Analysis

Due Week 7 and worth 280 points

Write a five to six (5-6) page paper in which you:

Determine, within the health care setting, the main features, capabilities, and operational benefits to a health care organization using the following:

patient care applications

management and enterprise systems

e-Health applications

strategic decision-support applications

Provide specific examples of each.

Assume that you are a senior health service administrator responsible for the health information systems within your organization, and create an argument to be presented to the leaders with the organization that a strategic plan is essential for the IM / IT. Indicate the most significant elements that the administrator should address in the plan. Provide support for the rationale.

Assess the importance of a systems development life cycle as it pertains to both the development of a custom application, coupled with the selection of proprietary systems. Provide an example to support the response.

Recommend the key element necessary to ensure secure access to health care and patient information within a health care management electronic system. Provide support for the recommendation.

Make at least two (2) recommendations for improving the application of systems theory to health care IM / IT governance and planning. Provide specific examples to support the response.

Use at least four (4) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Determine the main features and capabilities of patient care applications, management and enterprise systems, e-Health applications, and strategic decision-support applications within the health care setting.

Analyze the process of developing a strategic information system plan and determine its basic components.

Demonstrate an understanding of the systems development life cycle as it pertains to both the development of a custom application and the selection of proprietary systems.

Assess the need for and determine the methods of accomplishing the security of information systems.

Use technology and information resources to research issues in health information systems.

Write clearly and concisely about health information systems using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Click here to view the grading rubric.

IM/ IT ANALYSIS

STUDENT'S NAME : JEAN PHANOR

ID: 200198053

PROFESSOR :DR. SANDRA C.HAYES

COURSE : HEALTH INFORMATION SYSTEM (HSA520)

QUARTER : SUMMER

DATE : AUGUST 24th , 2016

IM / IT Analysis

The part and the significance of medicinal services frameworks in the personal satisfaction and social welfare in present day society, have been comprehensively very much perceived. Likewise, because of their developing significance in broad daylight funds and the economy, they have turned into a predominant monetary and political issue. The need and weight for proficiency and viability and an old disputable level headed discussion about the part of open and private area in the arrangement of medicinal services products and administrations, remain firmly a la mode.

In this connection, a limitless related writing and an expansive scope of executed changes in different nations have made tremendous information and experience, important for human services strategies and effective administration of medicinal services frameworks. This paper aims at determining the main features of the healthcare system, capabilities as well as operational benefits to a health care organization using the patient care applications management and enterprise systems e-Health applications strategic decision-support applications.

There are numerous patient care issues that have been prioritized especially in an in-patient setting of a hospital. First, population of the in-patients is very paramount as it may compromise with their safety and pose some risks (Harris & Schmitt, 2004). Efforts has been made that facilities are expanded to cater for rising in-patient populations in most hospitals. Patients who require light attention from nurses and doctors are released to recuperate at home to ease this population challenge (Farley, 2009).

Patient misidentification has been another challenge that has been witnessed in an in-patient hospital setting. This has resulted in error transfusion and may be fatal at times (Farley, 2009). Another issue that has been under close monitoring by the Joint Commission is the effective communication among the caregivers in the hospital (Harris & Schmitt, 2004). This goal will enhance detailed reports on critical analysis that are conducted on tests and diagnostic procedure. This is achieved through development of written procedures tailored to enhance managing the critical tests and diagnostic procedures. With the accurate patient medication information, medication discrepancies that may affect a patient’s outcome are eliminated (Harris & Schmitt, 2004). This can be achieved through obtaining medical information of the patient medical records when he is still in the hospital (Farley, 2009).

In the recent past, hospital managements have been on the forefront with the objective and mission to make the medical services best for the patients visiting them. A lot have been incorporated into the systems with the aim of boosting the hospital services. Ideally, in every healthcare setting, there are some main sections that ought to be improved for the best outcome of the services.

As a senior health administrator responsible for the health information systems within our organization quality improvement is the argument I would present to the leaders with the organization that a strategic plan is essential for the IM / IT. Human health is a very essential need that ought to be dealt with much care and precaution. Every health care institution wishes to provide quality services that promote a good outcome and better patient handling. With the advancing technology in health care, it is necessary that health care providers research on how to integrate them into their services and daily duties. However, it is important to note that delivery of quality health care depends on the approaches that the management and the administration utilizes in their work planning. From the past studies, findings and outcomes have hinted that strategic planning, performance improvement and information systems contribute to the delivery of quality health care services.

The issue of quality in health care has been an issue in most health organizations. At times, patients are reported to have lost their lives due to uncoordinated medical programs or poor shift changeovers (Winterberg, 2001). Moreover, there have been cases of little attention to the out patients of the aged owing to the fact that the information monitoring system is poor. The pressure mounts even more when patients in certain institutions threaten to move to other health care providers due to the compromised quality of services and the poor response and care system.

Statement of issue to be investigated

Everyone likes when they are entitled to quality products and services. For instance, in a hospital setting, or at a health care provider, patients wish that their problems are fixed and that they will be better. With the rising privatization in health care industry, it has been realized that patients have, for a long time, preferred to be served in a private health care as compared to a public healthcare. In the case of a study that was done in Malaysia, it was noted that patients’ expectations and perceptions of quality of services on hospitals varies (Sadiq-Sohail, 2003). Moreover, results from the study turned out to depict the issue of quality in health care services. A higher percentage of patients had higher expectations and good perception on the services offered in a private health service provider that those owned by the government. In fact, most patients believed that the quality of the care provided by a doctor in a hospital may influence one’s health (Sadiq-Sohail, 2003).

Information system in a health care organization is an essential tool for service delivery. This is an important system that ought to be improved as it controls and the activities in the entire health care organization. Ideally, the approaches and techniques that are used to convey information influences the response and the output. In the recent past, studies have revealed that information systems have improved following to the technological advancement. Courtesy of technology, effective information systems have been designed to curb the challenges that used to affect the information management in the past.

It is important for health care organizations to analyze and adopt a suitable information system that is favorable for its operations. Carefully selected information systems offers a wider range of benefits to the entire organization and thus improving the quality of services being delivered. For instance, as described by Glaser, Drazen and Cohen (1986), information systems improves cost control as well as boosting the accuracy of the patient care and administration information. In the research they conducted, it turned out that information system enhances service capacity in a healthcare organizations. Well integrated information system reduces personnel costs and inventory levels (Glaser, Drazen, & Cohen, 1986). Overall, information system contributes majorly towards the objective of delivering quality health care systems.

As stipulated by Freeman (2002), performance can be improved through focusing on the welfare of the employees in the organization. First, it is important to adopt strategies that are used to maintain motivation of the employees. Those may include setting clear vision and mission and engaging them towards achieving them. Moreover, doctors and other staff should be encouraged to take up new challenges and innovations with the aim of growing and advancing in their careers (Winterberg, 2001). Training and maintaining good communication system between managers and the subjects are other factors that enable employees remain focused and motivated to offer the best of their capabilities. Achieving these accomplishments, performance can be boosted in a health care organization (Winterberg, 2001).

Performance improvement have been depicted to be a factor in the aim of delivering quality health services (Winterberg, 2001). Studies that have been conducted in this topic have confirmed positively that improving performance in the entire health care organization enhances quality care services (Freeman, 2002). With regards to performance improvement, it is necessary that essential factors that contributes to performance are reviewed. Employees, machines and equipment as well as the work place environment should be incorporated in the system to boost delivery of quality health care services.

Data Needed To Monitor Improvements

In any quality improvement plan, data is a paramount factor that should be considered. Following this, there is a dire need that the particular type of data required for monitoring improvements are defined. This is because data separates the notion of what is thought to be and relays what is happening. It allows easy monitoring of procedural changes that ensure that improvements are sustained.

In a health care setting such as Davis Health Care, there are the quantitative data that are important and are needed to monitor improvements in patient safety plan (Vincent, 2010). In a plan to improve on patient safety, it is necessary to ensure that the average specific laboratory value is calculated accurately. This is the first data sets that offer easy monitoring of quality improvement.

Furthermore, it is also important to note that the frequencies of timely access to care are another important data that is vital for the improvement of patient safety (Vincent, 2010). These are the data that involves numbers and frequencies that result in a measurable data.There are others qualitative data that are only observable but not measurable. In a quality improvement plan, qualitative data offers the essential information that relates to patterns, relationships between systems (Tabrizi, 2013). In most cases, it is used to deliver the context for the required improvements. These data are mainly collected through patient and staff satisfaction surveys, independent observations and focus group discussions.

The growing importance of the health care sector and the public sector’s stewardship and early participation in health care during the twentieth century, especially in modern societies is a common matter. The health care system, remains part of the welfare state and most industrialized countries have achieved universal access to health care through a mix of public and private arrangements.

Health care services provided without discrimination between households, increase the living standard. The ‘return flow’ of such state benefits of collective consumption and services in cash and in kind back to the employed and non-employed population, referred as the ‘Social Wage’, is of crucial importance for low income groups, income distribution and social welfare.

References

Farley, D. (2009). Assessing patient safety practices and outcomes in the U.S. health care system. Santa Monica, CA: RAND.

Freeman, T. (2002). Using performance indicators to improve health care quality in the public sector: a review of the literature. Health Services Management Research, 15(2), 126-137.

Glaser, J. P., Drazen, E. L., & Cohen, L. A. (1986). Maximizing the benefits of health care information systems. Journal of medical systems, 10(1), 51-56.

Harris, J., & Schmitt, L. (2004). National patient safety goals guide safe care. Journal of nursing care quality, 19(2), 88-91.

Sadiq Sohail, M. (2003). Service quality in hospitals: more favorable than you might think. Managing Service Quality: An International Journal, 13(3), 197-206.

Winterberg, L. (2001, January). Quality improvement in healthcare. In ASQ World Conference on Quality and Improvement Proceedings (p. 352). American Society for Quality.