Reading response

Q1- View all the segments of http://ecorner.stanford.edu/authorMaterialInfo.html?mid=1668 and then offer to the class a brief(no more than 75 word) summary of what you consider to be the most significant part of his lecture as it relates to CRM.What theories apply? You may also use your own experience in your post.

New link is posted as: http://ecorner.stanford.edu/videos/1668/Importance-of-Events-in-the-Software-Industry

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Q2- Read Successfully Navigating the Turbulent Skies of a Large-Scale ERP Implementation. We will review the change to the system from several different perspectives. 

http://www.csb.uncw.edu/people/reinickeb/classes/MIS565/Assignments/Bombardier%20ERP.pdf

What are your thoughts on integration challenges for systems like SAP, JD Edwards, PeopleSoft and Oracle?  More specifically, what are your thoughts on moving from one system to another.  In your answer, be sure to include something related to the back-end (databases).

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Q3- after participating in and reviewing the results of the online debate, consider the Middlesex Jury System. if it were overhauld today, what type of MIS system might be used in its development? would it be similar to the educational system in Nigeria or more aligned to the system in the e-Tourism article? wtire no more than a 2-page memorandum recommending a system for its design. you can agree to keep the current system. Explain your recommendation.

http://www.icidr.org/jres_vol3no2_august2012/Educational%20Management%20Information%20System%20in%20Nigeria%20Challenges%20and%20the%20Way%20Forward.pdf

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• add refrences if needed
• each question in indivisual page