Read Case 2-3 Performance Management at the University of Ghana from pages 56-57 in the textbook. Answer the questions that are located at the end of the case study

Read Case 2-3 Performance Management at the University of Ghana from pages 56-57 in the textbook. Answer the questions that are located at the end of the case study. 

Please identify one component in the performance management process at the Balme Library that has not been implemented effectively.

Describe how the poor implementation of the specific component you have chosen has a negative impact on the flow of the performance management process as a whole.

Discuss what should be done to improve the implementation of the component you have chosen in question 1.