RCA 6303 4-2

Select an area of improvement in the healthcare setting and create a (SWOT) analysis. From that you will do an RCA for this area this week. Visit the following link:

http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/

• Read the introduction to RCA.
• Read the RCA process.
• Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
• A diagram of the clinical or workflow process
• A fishbone diagram of constraints
• The steps for improvement, utilizing the five-whys tool
• Suggested changes for making the improvement

Submission Details:

• Present the RCA in a 5-page Microsoft Word document formatted in APA style.
• On a separate page, cite all sources using APA format.
• Please use sources less than five years old.