questions

Complete the following problems in your textbook:

• Problem 2 on page 191.
• Problem 10 on page 192.

2. Describe the TQM philosophy and identify its major characteristics.

10. The following system of components has been proposed for a new product. Determine the reliability of the system. attached is the formula

Reid, R. D., & Sanders, N. R. (2013). Operations management: An integrated approach (5th ed.). Hoboken, NJ: Wiley. ISBN: 9781118122679.