Question

Answer the following questions completely. Submit in a Word document to the portal.

1.Email security is an essential part of messaging administration. Detail three possible exploits of an email system. Explain an technical terminology. Go to the following web site for examples: http://www.windowsecurity.com/emailsecuritytest/

2.What are some of the advantages to setting up an ITIL service desk? Go to the following web sites for examples: http://www.educause.edu/wiki/ITIL+Service+Desk, http://www.smartenterprisemag.com/articles/2007winter/bestpractices.jhtml

3.Debugging or troubleshooting requires a methodology to be consistently successful. Summarize a good troubleshooting methodology by using the text as well as these web links: http://articles.techrepublic.com.com/5100-10878_11-1030582.html, http://technet.microsoft.com/en-us/library/cc786052%28WS.10%29.aspx 

4.Explain how centralization through server virtualization is helping save money and consolidate resources. Some web links that can be helpful (feel free to use others): http://www.vmware.com/virtualization/, http://searchservervirtualization.techtarget.com/sDefinition/0,,sid94_gci499539,00.html, http://www.microsoft.com/virtualization/en/us/default.aspx

5.Read the following article: http://articles.sfgate.com/2008-07-15/bay-area/17171009_1_computer-network-computer-system-access. What are the ethical issues with this story?