Question 1

INSTRUCTIONS:

-You are to analyze one of the two recent recall news issues listed below 
(Blue Bell Ice Cream Recall or Volkswagen Recall). 

-Students are to use three to five concepts learned in this course to illustrate your ability to apply managed quality and defend its use. (Topics couldincludequalitymanagementphilosophies,TQM,customersatisfaction,continuousimprovement,organization andimplementationof quality,qualityassurance,and statisticalprocesscontrol, and/or etc)

-Make sure one of your concepts has a direct connection with Supply Chain Management. 

-You are to critically think through and produce a clear, concise written paper focusing on Quality Management (QM).
 
-No conjecture. Points should be justified using concepts found in Quality Management framing your thoughts. 

-Must Include In Essay:

1. Did the company operate using good quality management practices? 
2. Was their response to the recall properly executed? 
3. If you were the Quality Management Director, what would you have done?