Quality Management Tactics

this has to flow with what I have attached.

• Week 3: General Quality Strategies and Tools (400 - words) 
  • Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:
    • Establishing customer expectations
    • Designing quality
    • Defining metrics
    • Mistake-proofing
    • Kaizen
    • Six Sigma
• If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
• Be sure you are adding at least three new cited references with this submission.