Quality Management and Continuous Improvement Class for Phyllis Young

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Quality Management and Continuous Improvement Class

DB Assignments

Unit 1 1 to 2 pages

o    How will accomplishing the below objectives support your success in management?

o    What risks or challenges might a manager encounter if he or she has not mastered these objectives? Explain.

• Objectives:
• Calculate the costs associated with quality.
• Total Quality Management
• Defined
• Customer satisfaction
• Employee empowerment
• Continuous improvement
• The cost of quality
• Damage of any defects
• Material-in-process
• Cost of reworking finished goods
• Guarantee of inspection
• Delivering defective product before caught in inspection
• Quality performance
• Cost control methodology
• Quality overview
• Maintaining quality
• Quality concepts
• Quality control
• Quality management systems
• Learning organization
• Personal mastery
• Mental models
• Shared vision
• Team learning
• Systems thinking

Unit 2 1 to 2 pages

o    What questions do you have about the assignments in Units 1–4?

o    What questions do you have about the overarching Unit 5 assignment?

o    Although it is not due until the end of the class, it is important that you begin planning for this project early in the course. What are your initial thoughts about how you will approach this assignment? Explain.

• Objectives:
• Describe management quality initiatives such as TQM and Six Sigma.
• Evaluate the quality control tools used to analyze and improve processes.

Unit 3 1 to 2 pages

·         Collaboration in a business environment is a best practice that leverages the collective knowledge of the team that is assembled. Peer evaluation and support, provided in the spirit of continuous improvement and organizational success, result in higher quality deliverables than what are generally possible by the efforts of an individual. Complete the following:

o    Describe the process that you plan to use to conduct research, identify findings, and develop the Comprehensive Project that is due in Unit 5.

o    Present a preliminary outline that indicates how you intend to organize the project deliverable.

o    Review the process and outlines of other students, providing an objective assessment and constructive feedback that will help strengthen the effectiveness of their efforts and the quality of their finished products.

• Objectives:
• Evaluate the quality control tools used to analyze and improve processes.
• Discuss the opportunities provided by technology for businesses.

Unit 4 1 to 2 pages

Post an executive summary of your Comprehensive Project in the body of a post in this Discussion Board (do not use attachments). An executive summary is a 1-page document that outlines the purpose, process, findings, discussion, and findings of a report that is submitted to management. Chief executive officers (CEOs) often read and assess executive summaries before deciding to read entire reports, so this must be a high-quality narrative that demonstrates the significance of the work that is being undertaken, the objectivity of research and analysis underpinning the report, and the credibility of the resulting conclusions.

·         Objectives:

o    Recognize situations that present potential ethical and legal issues, and develop solutions for those issues.

Unit 5 1 to 2 pages

·         For this assignment, discuss the following:

o    What competencies were you able to develop in researching and writing the course Comprehensive Project?

o    How did you leverage knowledge gained in the intellipath assignments (Units 1–4) in completing the Comprehensive Project?

o    How will these competencies and knowledge support your career advancement in management?

• Objectives:
• Describe management quality initiatives such as TQM and Six Sigma.
• Evaluate the quality control tools used to analyze and improve processes.