Project Two: Assessing Self and Potential Candidates Purpose: In the second assignment, students continue working with Global Delivery Direct (GDD). Students learn about their own personality type and based on what is learned, rank several candidates who

Project Two: Assessing Self and Potential Candidates
Purpose:
In the second assignment, students continue working with Global Delivery Direct (GDD). Students learn
about their own personality type and based on what is learned, rank several candidates who have
applied for the position of CEO and develop interview questions based on leadership quality and
personality types.
Outcome Met by Completing This Assignment
use leadership theories, assessment tools, and an understanding of the role of ethics, values,
and attitudes to evaluate and enhance personal leadership skills
In this assignment, students will take the Myers-Briggs Personality Assessment, learn about candidates
for the position of CEO for Mail on Wheels and develop interview questions that will be used by Alex
Cheng.
Instructions
Step 1: Review “How to Analyze a Case Study” under Week 6 Content.
Step 2: Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font. The
final product will be between 5-7 pages in length excluding the title page and reference page.
Step 3: Review the grading rubric for the assignment.
Step 4: In addition to providing an introduction, students will use headings following this format:
Title page with title, your name, the course, the instructor’s name;
Results of Myers-Briggs Personality Test
Ranking of CEO Candidates
Top Candidates
Interview Questions
Step 5: In writing a case study, the writing is in the third person. What this means is that there are no
words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second
person writing). If uncertain how to write in the third person, view this
link: http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person. Also note
that students are not to provide personal commentary.
Step 6: In writing this assignment, students are expected to support the reasoning using in-text
citations and a reference list. If any material is used from a source document, it must be cited and
referenced. A reference within a reference list cannot exist without an associated in-text citation and
vice versa. View the sample APA paper under Week 1 content.
Step 7: In writing this assignment, students will use resources from the course material and no more
than 3 external source documents. NOTE: The expectation is that students provide a robust use of the course material including the material presented in this assignment.
Step 8: In completing the assignment, students are expected to use the facts from the case study paired
with the weekly courses readings to develop the analysis. The case study is not cited or referenced.
Step 9: In writing this assignment, students are expected to paraphrase and not use direct quotes.
Students are expected to paraphrase, which can be learned by reviewing this
link: https://writing.wisc.edu/Handbook/QPA_paraphrase2.html
Step 11: Read and use the Company Profile.
Step 12: Read critically and analyze the following scenario:
Scenario: Having bought the business from Alex Cheng, owner and CEO of Mail on Wheels, who decided
not to stay on in a leadership capacity, Rockfish now has to hire a replacement for Alex Cheng. Rockfish
is looking for a candidate who knows the business, can present a good corporate image (i.e., to the
bigger clients who are more likely to pay for the custom service), is well-educated, and will lead the
existing group with a balance of firmness and give enough freedom to creatively personalize fulfillment
of each client’s needs. Since you are the manager with whom Cheng’s replacement will have the most
contact, Rockfish has decided that you should participate in the call back interview. Further he has given
you his interview notes on each candidate and wants you to rank them on a scale of 1 to 5, with 5 being
the best fit, so that he has some idea going into the interview what your “on paper” reaction is to each
candidate.
Here are his notes on each candidate:
Candidate One- Henrietta Raynard
Henrietta was the assistant to Alex Cheng. She is 28 years old with 3 years of college. She currently is
finishing her degree online at UMUC. Henrietta is a Business Administration major. She is friendly and
has a quiet demeanor. Her Myers-Briggs personality test ranked her as an ISTJ. She has received high
marks from Cheng who says she is detailed oriented, had a good understanding of the business
organization and seemed to work well with the younger staff. She did not tolerate much nonsense from
people, hated surprises, and wanted people to be brief in talking with her. These personality traits
meant she could at times be cold to customers whose demands she believed were unfounded or
unrealistic. Cheng did not see this as bad per se because he thought he was too pleasing sometimes.
After all, he was in the business to make money. Overall, Cheng felt that she could handle the job.
Rockfish’s personal impressions were that she was hesitant in joining a bigger company. She liked the
smallness of a business and felt in control. She did like the collaborative environment of GDD and
responded well to the idea that her opinions and suggestions were welcome at all times. Her reasons for
wanting the job centered mainly on the idea that she felt she could run the business well and had some
good ideas about making the mobile units better using the advanced technology that Cheng wanted.
The technology would allow for better connections to GDD allowing deadlines to be met faster. When
asked how the staff perceived her, she laughed and said they called her “Type A”. but then to some of
the people I work with, anyone who shows up for a meeting early is a “Type A.” Rockfish noted that
during this statement, it was only one of two times during the interview that she held my gaze for any
length of time.” When asked what characteristics she thought a leader needed to succeed in the 21 st century she replied, “…objective, practical, controlled and fair”. Her knowledge of the business was
sound. She seemed to not know a lot about how GDD was operating.
Candidate Two- Orson Hernandez
Hernandez currently manages the local Kinko’s store. He has remained loyal to the company even after
the merger. However, he feels that the store’s image, culture, and mission have changed dramatically
since the merger. He enjoys working with a customer until they were satisfied and regrets having to
short change the time he spends with customers today. He also feels that the company culture has
become more rigid. Hernandez’s Myers-Briggs personality test showed him as an ENFP. He could be
very ebullient. At times, he was not sure of the facts. When asked what characteristics he thought a
leader needed to succeed in the 21 st century, he replied, “…flexible, compassionate, insightful and
honest”. Hernandez seemed to understand the idea of a mobile packaging store and was aware that
Cheng’s company was becoming a strong competitor for his small business customers. He liked the clan
culture at GDD and showed signs of having done his homework on the company. When asked how he
created followers among his employees, Hernandez replied that he liked to use incentive motivational
techniques and would sometimes empower workers if they showed the ability to manage others well.
He was not aware of how his workers perceived his leadership style, which he characterized as being
diplomatic. He liked to be in agreement with people and to be flexible. He enjoyed surprises.
Hernandez has a B.A. in art history. Overall impression: able to do the job well.
Candidate Three- Jonathan Livingston
Graduated from UMUC’s MBA program two years ago! Currently works for the IT department at UPS.
This is a job he obtained right out of the military. Livingston entered the interview room all smiles and
with a firm handshake. I was impressed by the firm handshake and the eye contact throughout the
interview. Livingston was very prepared to discuss both companies having visited them both prior to
the interview. Livingston had also read about GDD online and spoke with current employees. He also
mentioned looking at Glass Doors as well. Livingston’s knowledge of the delivery/cargo business was
extensive having worked with UPS for 6 years in IT. His Myers-Briggs personality test gave him an ETP
with a split SN. Livingston indicated that he was the team leader in his current job and was content
with the organization. However, his current job could not lead him to a career position in management.
He felt confident that he could handle the new job as leader of the mobile division. Livingston said his
leadership style was situational with a little transformational thrown in. General impression: great
candidate but maybe more qualified than the job entailed. Too good to be true???!
Candidate Four-Adrianna Coyote
Graduate of Blackfeet Community College in Browning, Montana with an AA in business studies. Coyote
went to work with GDD part-time straight out of college. She took time off to have a family and is now
managing the GDD airport station of the Ontario Hub. Having read about the opportunity through the
GDD’s HR division website, Coyote was excited to have the opportunity to move forward in her career.
She is quite familiar with GDD shipping methods, deadlines, and policy. Coyote has many innovative
ideas besides the mobile vans that would encourage the business boutique market. The Myers-Briggs
test scored her primarily as an Extrovert with some Introvert influence, N intuition Thinking, Perceiving.
Coyote’s evaluations are superior and she works well with her team. Her colleagues suggest that she is flexible and a people-first person. She does not always make decisions with data; sometimes her
decisions are based more on feelings.
Coyote is an attractive woman but does not present herself as well as she could. Her eye contact is good
and she comes off very authentic. However, her use of English is not always good. She describes her
leadership style as transformational. Her team seems to concur. She has little knowledge of the mobile
business but has researched Mail on Wheels and looked at the business. General impression of
candidate: could do the job but worried about the impression she may make on the bigger customers
who were more likely to spend the money on boutique service. Overall impression: strong candidate.
Required Elements for Project Two
As was noted earlier Rockfish has decided that you should participate in the call back
interview because he realizes that you will be working with the new CEO the most and is
anxious to get your input in the decision. Prior to participating in the interview, Rockfish
wants you to:
Rank each candidate based on his interview notes so that you can give him some idea going
into the interview as to what your “fresh eyes” reaction is to each candidate.
He has also given you two articles that he wants you to read because they will help explain
the Myers-Briggs personality types that he referenced. They are: Read: Effects of Each Preference in Work Situations
http://webcache.googleusercontent.com/search?
q=cache:o8DCcCnzS24J:www.mass.gov/eopss/docs/dfs/fiu/interview-workpreferences.doc+&cd=1&hl=en&ct=clnk&gl=us and Read: Preferred Methods of Communication
http://www.csun.edu/~hcpsy002/Type_Methods_Communication.pdf Using Rockfish’s notes rank each candidate using a scale of 1 to 5, with 5 being the best fit and
1 being the worst fit for the company. Explain you’re the reasoning for the ranking. Select the
top two people whom you will work the best;
As you are the manager who will be working with the newly hired candidate, you also want to
get a person in the position that will work well with you and will fit the organization.
Take the Free Personality Test at: https://www.16personalities.com/intj-personality Identify your personality type, the effects of the type preferences in a workplace situation and
preferred methods of communication;
Now that you have completed a pre-interview evaluation of the candidates, both for yourself
and for Rockfish, create at least three interview questions for each candidate. These questions
should address points about individual leadership “people skills” that the candidates need
and that have not been addressed by Rockfish’s notes, and that are important to you working
with the new person. Refrain from typical HR questions like where do you see yourself in five
years? Focus on those themes found in weeks 4-6 to create the questions.
Step 13: Create the introductory paragraph. Within this paragraph, provide a brief overview of the
scenario. Then, provide a thesis statement and tell the reader the main topics covered in the paper.
The introductory paragraph is the first paragraph of the paper but is typically written after writing the
body of the paper (Questions students responded to above). View this website to learn how to write an
introductory paragraph: http://www.writing.ucsb.edu/faculty/donelan/intro.html
Step 14: Respond to the questions in Part One and Part Two following the format provided. Be clear
and concise in the writing and make sure the questions are comprehensively answered.
Step 15: Using the grading rubric as a comparison, read through the paper to ensure all required
elements are presented.
Step 16: Proofread the paper for spelling and grammatical issues, and third person writing.
Use the spell and grammar check in Word as a first measure;
Have someone who has excellent English skills to proof the paper;
Consider submitting the paper to the Effective Writing Center (EWC). The EWC will provide 4-6
areas that may need improvement.
Step 17: Submit the paper in the Assignment Folder.