Positive & Negative messaging

Week Two Portfolio 

Focus on Positive & Negative Messaging, Organizing Information and Word Choice

 3 Tasks

1. Write a Formal Letter:  Use Format on Page 131.

PERSUASIVE LETTER: Asking an organization to accept Student Interns (page 211, Exercise 12.14, letter (a.)

As Director of Internship Programs at City College, you have more would-be interns than intern positions. Write a Formal Letter asking companies to accept student interns. Be sure to order you response with 

1. main points 
2. details 
3. negatives (address any resistance)
4. reader benefits
5. goodwill

2. Write a Memo: Use Format on Page 138

 REPORTING A PROBLEM: Please complete Assignment 11.10, Item "e" (page 182). 

In any organization, things sometimes go wrong.  Write a memo reporting a problem and recommending a solution. Be sure to objective in your description.  The best way to deliver bad news to superiors (page 191)

1. Describe the problem
2. Tell how it happened
3. Offer options for fixing it
4. Recommend solution and ask for action

3. Write a Email: Use Format on Page 221

WEB SITE EMAIL QUERY: Send a question or other message that requires a response from a website. Be sure to include all details necessary for the receiver to answer your question completely.  You should also include contact information on how you be reached if they need further information or clarification. This Assignment 13.12, Item "a" can be found on page 233.