PLZ READ DETAILS BEFORE SENDING HANDSHAKE!!!! Costumer servicef_leif
1) Describe the physiological and psychological differences between listening and hearing
2) Explain ways to diffuse a customer’s anger or frustration
3) Explain the role of credibility and how to build it
4)Explain how heroes and rites and rituals contribute to a company’s culture
Work should be done before due date or a full refund.
EACH question should be answered separately in essay format.
EACH essay should be 350 to 400 words.
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