phyllis young SLP 2 MGT

For the Module 2 SLP, you will continue to apply the background materials to your own workplace experiences. Review the concepts of emotional intelligence and emotional labor from the background materials, and then write a 2- to 3-page paper addressing the following issues:

1. Continue with your discuss of the two coworkers that you wrote about for your Module 1 SLP. Discuss your evaluation of their emotional intelligence. How would you rate them on aspects of emotional intelligence such as self-awareness, self-management, self-motivation, empathy, and social skills? Be specific and explain your reasoning.
2. Discuss one or two times during your career when you felt you were being put under extreme emotional labor by your manager. How did you cope with your emotional labor?

SLP Assignment Expectations

• Answer the assignment questions directly. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to general background materials.
• Make use of both the required Case Assignment articles as well as the required general background materials in your paper. Apply concepts that you learned in the background materials in your answers to the assignment questions.
• Review our “Writing Style Guide” for more detail on referencing and writing expectations. This guide is found under “My Resources” in the TLC portal.