Organizational Change

Read “Employee First, Customer Second: Vineet Nayar Transforms HCL Technologies” at the end of Chapter 5 of your textbook.

• Read at least two scholarly articles that address effective organizational leadership generally, or at HCL Technologies specifically.
• Write a paper of approximately 750 words that answers the following questions: 

• • In what ways was Vineet Nayar effective and ineffective in implementing change at HCL Technologies?
  • Write a brief performance appraisal of Nayar, explaining each of the following core tasks, and provide an example to support your evaluation:
    • Developing and communicating purpose
    • Establishing performance goals
    • Facilitating upward communication
    • Strengthening the emotional bond between employees and the organization
    • Developing future leaders
  • Do you think Nayar deserves all or most of the credit for how well or how poorly the organizational change turned out? Why or why not?
  • Besides Nayar, what other individuals or groups in the case were instrumental in the success or failure of the change? Describe how they contributed to or resisted the change effort. 

• Include a minimum of two sources, which may consist of readings from the University Library, your text, or other selections.
• Format your paper using West Writing Style Handbook guidelines