Organizational Behavior

Which of the following is generally considered to be a major force affecting the
 healthcare system?
 a. Aging of the population
 b. Technological advances
 c. Increased accountability for performance
 d. Social morbidity
 e. All of the above

Which of the following are NOT basic functions of the organization?
 a. Governance
 b. Growth
 c. Production
 d. Adaptation
 e. Maintenance

Motivation is
 a. a cognitive state.
 b. a feeling of energy to behave in a certain manner.
 c. linked to action.
 d. all of the above.
 e. none of the above.

 Which of the following is LEAST likely to be considered a team outcome?
 a. Reducing adverse outcomes from a clinical intervention
 b. Decreasing the amount of overtime pay in a hospital
 c. Resolving a conflict between two team members
 d. Reducing medical errors

 The primary objective of competitive strategy is to
 a. maximize profits.
 b. achieve competitive advantage relative to rivals.
 c. build positions of market dominance.
 d. minimize dependency.

 The resource-based view emphasizes
 a. the use of resources and capabilities to gain advantage.
 b. the buildup of essential financial reserves.
 c. the use of organizational structure to integrate systems.
 d. the maximizing of dependence on other companies.

Gaining advantages by capturing synergies and other interdependencies among differ-
 ent businesses best refers to
 a. horizontal expansion.
 b. vertical integration.
 c. horizontal integration.
 d. vertical expansion

Changing norms and expectations, demographics and epidemiology, new technolo-
 gies and their emphasis on assessment and outcomes, and other fundamental chang-
 es are redefining the role of the physician. Which of the following is LEAST expected
 of the changing role of physicians in the emerging health care system?
 a. Greater attention to prevention
 b. Incorporation of consumer preferences into medical decision making
 c. Greater involvement in managerial activities
 d. Increasing degree of professionalization

Which of the following statements about major transitions in the managerial role is
 NOT correct?
 a. A transition from managing an organization to managing a market or network of
 services and joint ventures
 b. A transition from managing a department to managing a continuum of care
 c. Moving from a mentality of coordinating services to a new mind-set of actively
 managing and improving quality
 d. Moving from a relatively simple environment to a more complex setting
 e. Ethical responsibilities remain the sole domain of clinical providers and not management