OPS 571 Week 5 Quiz (February 2014 Updated)

·  1

What form of ISO 9000-certification is the final requirement before a company may be registered and recorded as having achieved ISO 9000 status?

• [removed]

First party

Correct

·  2

What is one analytical tool common to all quality improvement programs?

• [removed]

Correct

·  3

An opportunity flow diagram would best fit in which DMAIC category?

• [removed]

Correct

·  4

Which is the international standard for quality management for automotive industry suppliers of production parts, materials, and services?

• [removed]

Correct

·  5

What is the international quality management standard for quality management and assurance that is primarily concerned with quality of air, water, and soil?

• [removed]

• [removed]

QS 9000

Correct

·  6

ISO 9000 is primarily concerned with what type of quality management standards?

• [removed]

Suppliers to the automotive or telecommunication industries

Correct

·  7

A fishbone diagram might be found in which DMAIC category?

• [removed]

Correct

·  8

Who is responsible for performing the first-party certification audit for a supplier firm?

• [removed]

Suppliers

Correct

·  9

What is a reason that a company may pursue ISO-9000 certification?

• [removed]

Certification is required by the European Community to show that a firm has used appropriate standards

Correct

·  10

What is the certification when a qualified national or international standards body or similar certifying agency audits and certifies that a company is ISO 9000-compliant?

• [removed]