OPS 571 Week 5: Learning Team Reflections

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Discuss the following:
• What are TQM and ISO?
• How might TQM and ISO be used to improve an organization?
• What are the benefits and challenges each?
• What is the role of a Quality Control department in relation to either TQM or ISO?
Prepare a 350- to 1,050-word paper detailing the findings of your discussion.

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