OPS 571 Quiz week 6 - 100%

1

According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm's ability to make money?

 Inventory

 Cash flow

 Operating expenses

 Sales

2

The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?

 Continuous improvement

 SERQUAL

 ISO 9000

 External benchmarking

3

According to Goldratt, which of the following is defined as “any resource whose capacity is less than the demand placed on it”?

 Bottleneck resource

 Nonbottleneck resource

 Buffer resource

 Capacity-constrained resource

4

The idea that statistical methods of quality control, including six-sigma, does not prevent defects, is central to what alternative quality system?

 Shingo System

 Deming PDCA cycle

 SQC methods

 DMAIC cycle

5

Which of the following are examples of Goldratt’s Rules of Production Scheduling?

 Nonbottlenecks govern throughput

 Balance flow, not capacity

 Utilization and activation are the same

 An hour saved at a bottleneck is a mirage

6

The Shingo system of quality control relies heavily on fail-safe procedures or devices called what?

 DPMO’s

 Checklists

 Poka-yokes

 CTQs

7

The Shingo approach to quality control depends on which of the following?

 Use of a sophisticated method of acceptance sampling

 Use of statistically based approaches to quality control

 Extensive use of control charts

 Use of source inspection on 100% of the items produced

8

According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money?

 Net Profit

 Unit cost

 Inventory

 Operating revenue

9

Which of the following is a focusing step of Dr. Eli Goldratt's theory of constraints?

 Align the whole system to support processes prior to the constraint.

 Do not modify a process after improvement of a constraint is achieved.

 Identify system constraints that prevent the system from achieving its goal.

 Isolate constraints to reduce the constraint’s capacity.

10

Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?

 Define

 Improve

 Analyze

 Measure

11

A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following?

 Install more efficient equipment where capacity is less than the demand.

 Increase labor equally throughout the system.

 Increase the capacity of a nonbottleneck resource.

 Increase the idle time of a capacity-constrained resource in the system.

12

According to the theory of constraints which of the following can be a CCR?

 Factory layout

 An employee

 Product design

 A customer

13

Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?

 Define

 Control

 Measure

 Improve

14

Goldratt’s theory of constraints (TOC) could be restated using which of the following?

 A system with constraints will not be able to achieve its goals

 Any system is limited in achieving more of its goals by a very small number of constraints

 A system constraint cannot be identified and thus cannot be improved

 Continuous adjustments after a constraint problem is solved will cause more problems

15

According to the theory of constraints, which of the following would be included in the Throughput operational measurement?

 Raw materials

 Work in process

 Goods sold

 Finished goods