OPS 571 Operations Management Week 5 Team Assignment

Discuss the following:

• What are TQM and ISO?
• How might TQM and ISO be used to improve an organization?
• What are the benefits and challenges each?
• What is the role of a Quality Control department in relation to either TQM or ISO?

Prepare a 350- to 1,050-word paper detailing the findings of your discussion.