Operations Management

NEEDED IN 1 HOUR

Chapter1:

1. Which is more important, strategic or tactical decision making?

3. Why is the measurement of productivity more challenging in the provision of services, when compared to measuring the productivity of a goods-producing operation?

4. What are the advantages that can be gained if a product does not necessarily need to be consumed at the place it is produced, and how does this relate to supply chain

management?

6. Why would sustainability alone not necessarily guarantee the survival of an

organization?

Chapter2:

1. Where are the boundaries of an organization’s value statement? Should it look for these values in itself, its immediate business partners, and/or the partners of its partners?

3. Why is the measurement of productivity more challenging in the provision of services, when compared to measuring the productivity of a goods-producing operation?

4. Why would high productivity not necessarily guarantee competitiveness?

5. What is the relationship between planning and decision making? Do these two activities always occur simultaneously? Does one depend upon the other?