An Official Business Letter.

Using the task from the attachment, write an offecial Business Letter(positive, routine message (direct claim)). 

HINT (foot stomp): Claims often require writing instructions (politely) requesting the company to follow certain steps or do the actions you want the company to follow to correct your situation. 

apply Guffey's 3x3 Writing Process stages

In one page only. 

Due 10/27/16