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Final Exam     Quality Assurance

1. Explain the four principal dimensions of leadership, according to the Transformational Leadership Theory.

2. Briefly explain the People Roles in Organizational Change.

3. Mention and describe each one of the six stages of a Quality Life Cycle.

4. Describe the principles for managing change who apply directly to total quality change.

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Managerial accounting

Avoid brevity and do not quote directly from the textbook. Your responses should be paraphrased in a manner that clearly shows your understanding of the subject matter.

1.    What are the three basic manufacturing cost categories?

2.What are the main difference between product costs and period costs?  Give examples of each.

 3.  What is the difference between a fixed cost and a variable cost? Give examples of each.

 4. What are differential costs?  Opportunity costs? Sunk costs?  Be specific and give examples of each.

5) How do changes in activity affect contribution margin and net operating  income?

6) Prepare and interpret a cost-volume-profit (CVP) graph.

7) What is the margin of safety and what is its significance?