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Conclusion and recommendation 
 
1. Management should aware the employees at all levels to take responsibility for improving quality and
 
solving problems
 
2. The management should be able to use information to know where spending on quality occurs and how 
 
the spending is done by introduce cost accounting into its system. Also, this system will help the 
 
management to observe how quality costs impact the business which will allow them to make decisions.
 
3. Classify defects and reduce them by using the appropriate way to each one, as well as use motivation to 
 
reduce these defects.
 
4. Hire quality consultants and set up a new-workers initiation program that trains workers to focus on 
 
quality issues.
 
5. Managers should meet weekly to discuss the improvement in the product quality.
 
6. Developing the plan of quality assurance to concentrate in manufacturing quality rather than inspecting 
 
quality.
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