need assignment done soon, follow all details.

profilebrowfjxrome25
Home>Homework Answsers>Human Resource Management homework help
Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.  

 

Write a FIVE to Six (5-6) page paper in which you:
  1. Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies.
  2. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training).  
  3. Justify why you selected the training method that you did. 
  4. Propose two (2) ways to motivate an employee who has no interest in attending a training class.
  5. Develop a survey to collect feedback from the employees who attend the training.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. 
    • 9 years ago
    • 20
    Report issue
    Answer(2)
    profile
    Experttutor
    4.7 (190)
    3.9 (15)
    Chat

    Purchase the answer to view it

    blurred-text
    NOT RATED
    • attachment
      hr_training_class1.docx
    profile
    phyllis young
    4.3 (2k+)
    4.3 (211)
    Chat

    Purchase the answer to view it

    blurred-text
    NOT RATED
    • attachment
      order_30712_need_assignment_done_soon_follow_all_details..doc