Must have experience in Psychology essay writing

Informal resolution.( discussing the issue with the psychologist and try to explain the consequences of her dealing with that patient while she doesn't have any experience in that aspect).

Formal resolution. (Send a formal complaint to the organization or the hospital principal explaining the issue and asking for resolution).

Provide an argument for why each method should be used...

Essay has to be at least 300 words and APA formated. 

Peer references.