Multiple Questions Answers

1.Short, informal reports used internally are known as:
A. statistical reports. 
B. research reports. 
C. memo reports. 
D. supplemental reports. 

2.The main difference between a letter and a memo is the:
A. length. 
B. formality. 
C. audience. 
D. tone. 

3.Most memos follow the:
A. direct approach. 
B. indirect approach 
C. persuasive approach. 
D. informational approach. 

4. The term that best describes the trend in tone in today's memos is:
A. formal. 
B. informal. 
C. friendly. 
D. cordial.