Multiple choice quiz

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Question 1 (1 point)

Communication differences are those conflicts related to misunderstandings between employees.

Question 2 (1 point)

A problem is which of the following?

	something no one can solve
	something we can take action on
	should be ignored
	none of the above

Question 3 (1 point)

Gray areas are best defined as which of the following?

	exist when it comes to ethical issues
	do not exist when it comes to ethical issues
	only exist when there is no code of ethics
	none of the above

Question 4 (1 point)

Effective leaders who are comfortable with problem solving do not always know how to gather the right people.

Question 5 (1 point)

A code of ethics includes which of the following:

	the organization’s position when it comes to moral issues
	direction on where an organization can conduct its business
	instructions on how leaders should hire personnel
	none of the above

Question 6 (1 point)

Conflict is always a negative thing.

Question 7 (1 point)

Problem solving is the greatest enabler for growth and opportunity.

	True
	False Â Â Multiple Choice

Question 8 (1 point)

Personal differences are not those related to individual values.

Question 9 (1 point)

____ generally can exist throughout all levels of an organization, and that is not necessarily rare or a bad thing as it offers learning opportunities.