Multiple choice

Question 1

A memo has two parts, the:

A. heading and the date. 

B. heading and the complimentary closing. 

C. heading and the body. 

D. subject and the body. 

Question 2 

All memo headings should contain the following:

A. MEMO TO, DIVISION, DATE, and FROM 

B. DATE, REFERENCE, FROM, and FLOOR 

C. DATE, MEMO TO, FROM, and PHONE 

D. MEMO TO, FROM, DATE, and SUBJECT 

Question 3 

When sending a memo to several people, one way to arrange their names is:

A. in alphabetical order. 

B. with the shortest name first to the longest name. 

C. with males first, then females. 

D. by seniority starting with person who's worked the longest for the organization. 

Question 4 

A letter acknowledging a remittance should:

A. give the amount and form of the remittance. 

B. give the date the remittance was sent to you. 

C. avoid discussion of your organization's products or services. 

D. stress the balance due, if any.