Multiple choice

1. The collective value of the capabilities, knowledge, skills, life experiences and motivation of an organizational workforce is called

the organization’s talent inventory.

total human resources.

human capital.

the organization’s intellectual assets.

2. The largest professional organization for HR generalists is

the International Personnel Management Association (IPMA).

the American Society for Training and Development (ASTD).

the Human Resource Certification Institute (HRCI).

the Society for Human Resource Management (SHRM).

3. Which of the following statements about organizational culture is FALSE?

The organization’s culture is seen in its norms of expected behaviors, values, philosophies, rituals and symbols.

An organization’s rules of behavior may not be beneficial and may limit the organization’s performance.

Organizational cultures are static, and tend to remain almost identical to the culture established by the founder.

Values determine how organizational members treat coworkers and people outside the organization

4. The extent to which employees feel linked to organizational success and how the organization performs positively is termed

employee engagement.

employee performance motivation.

employee morale.

employee organizational commitment.