Multiple choice

1. Tolerance for diversity, extent of centralization, degree of employee participation, and organic city are all part of which characteristic of upper echelon leaders?

a. internal orientation 

b. collectivism 

c. need for control 

d. risk-aversion 

2. The CEO of the WC organization, Anna Lopez, has created a decentralized organization, encourages participation and diversity of opinion, and has put in place few uniform policies and procedures.  Based on this information, Anna is most likely:

a. an internally focused CEO 

b. a collectivist leader 

c. a CEO with low need for control 

d. a leader who likes risk-taking 

3. _________ are more likely to find it difficult to delegate task to their followers.

a. Experienced managers 

b. Relationship-orientated leaders 

c. Leaders who have trouble developing positive LMX 

d. Type A leaders 

4. Rackspace, a web hosting company, achieves its exceptional customer service by:

a. training its leaders and managers 

b. relying on self-managed teams 

c. delegating tasks to the best employees 

d. building a relationship between leaders and followers