Multiple choice

1. According to the value chain analysis, the process connected to the acquisition and utilization of resources is known as: 

human resource management.

technological development.

firm infrastructure.

procurement

2. The internal audit concentrates on the availability or lack of critical __________ and the level of __________. 

capital; skills

resources; capabilities

financial resources; management

skills; resources

 3. The key to using a(n) __________ is to determine how well or poorly organizational functions are being performed. 

internal audit

capabilities assessment profile

strategic audit

resource audit

4. The second step in identifying distinctive organizational capabilities through a capabilities assessment profile is: 

describe all the organizational capabilities and competencies.

identify and agree on the key capabilities and competencies.

identify sources of competitive advantage and disadvantage in the main product-market segments.

prepare current product-market profile.