MHR 6451 Unit IV Case Study and MHR/6451 Unit IV Assessment

MHR6451 Unit IV Case Study 

Video: Training (Wilson Learning)

Instructions: Read the video case in your textbook, titled “Training (Wilson Learning),” then watch the corresponding video in the Unit Study Guide. Answer four of the Discussion Questions on page 251.Be sure to restate each question in your own words before answering in essay format.

Your total assignment response must be at least 400 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.

Discussion Questions

8-20. How does Wilson Learning’s “know, show, do” approach fit with the training processes that this chapter described?

8-21. Explain what specific training tools and processes discussed in this chapter you would use to implement a “know, show, do” training approach.

8-22. What do you think of the experimental design Wilson used to assess the call-center training program? How would you suggest the company improve it?

8-23. Discuss four types of technology Wilson could use to deliver training, based on the information in this chapter.

8-24. What are two reasons that Maxene gives for thinking it is important for different learning styles to be recognized?

8-25. How does identifying the intended outcomes of a training shape the training itself?

MHR 6451 Unit IV Assessment

Question 1

Discuss Kurt Lewin's change process model and how it relates to organization change. Provide an example.

Your response must be at least 200 words in length per question. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.

Question 2

How can training decisions bring on legal implications in the workplace? Provide two examples.

Your response must be at least 200 words in length per question. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.