MHA 601: Principles of Healthcare

 Case Study: Organizational Behavior Management

Read the case study, Improving Responses to Medical Errors with Organizational Behavior Management, in Chapter 4 of your course text. In a three-to five-page double-spaced paper (excluding title and reference pages) address the following:

Explain why the increase in the manager’s use of group behavior-based feedback is important.

Propose intervention strategies the group leader can use to enhance the group effectiveness.

Justify your proposed strategies with scholarly and/or peer-reviewed sources.

Explain the motivational theory applicable to sustain the four results listed in the case study.

Including an introduction and conclusion paragraph, your paper must be three to five double-spaced pages (excluding title and reference pages) and formatted according to APA style as outlined in the Writing Center.  Including the textbook, utilize a minimum of three (one of which is the case study article used for review) scholarly and/or peer-reviewed sources that were published within the last five years. Document all references in APA style as outlined in the Writing Center APA Checklist.

Course Text

Frates, J. (2014). Health care management: Theory in action. San Diego, CA: Bridgepoint Education, Inc.