MGT 500 FINAL EXAM PART 1 (TWO VERSIONS POSTED MAKING 50 QUESTION)

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1.__refers to the tendency of people in groups to suppress contrary opinions.

 

Answer

 

[removed]

 

Point-counterpoint

[removed]

 

Groupthink

[removed]

 

Devil’s advocacy

[removed]

 

Escalating commitment

[removed]

 

Brainstorming

 

2. The ____ is the individual who is assigned the role of challenging assumptions made by the group.

 

Answer

 

[removed]

 

group gadfly

[removed]

 

multiple advocate

[removed]

 

devil's advocate

[removed]

 

brainstormer

[removed]

 

inferior member

 

3. Managers are often referred to as

 

Answer

 

[removed]

 

decision makers.

[removed]

 

peace makers.

[removed]

 

conflict creators.

[removed]

 

unnecessary layer of employees.

[removed]

 

profit suppressor.

 

4. Which of the following is the process of forming alliances among managers during the decision making process?

 

Answer

 

[removed]

 

Networking

[removed]

 

Socializing

[removed]

 

Coalition building

[removed]

 

Satisficing

[removed]

 

Passing the buck

 

 

 

5. Which style is used by people who prefer simple, clear-cut solutions to problems?

 

Answer

 

[removed]

 

Behavioral

[removed]

 

Conceptual

[removed]

 

Directive

[removed]

 

Analytical

[removed]

 

Classical

 

6. Which of the following refers to the degree to which organizational tasks are subdivided into individual jobs?

 

Answer

 

[removed]

 

Multitasking

[removed]

 

Lines of authority

[removed]

 

Work specialization

[removed]

 

Autonomy

[removed]

 

Team structure

 

7. Which of the following refers to the deployment of organizational resources to achieve strategic goals?

 

Answer

 

[removed]

 

Planning

[removed]

 

Controlling

[removed]

 

Organizing

[removed]

 

Leading

[removed]

 

Strategic management

 

8. Which of the following is the basis for grouping positions into departments and departments into the total organization?

 

Answer

 

[removed]

 

Departmentalization

[removed]

 

Centralization

[removed]

 

Decentralization

[removed]

 

Formalization

[removed]

 

Specialization

 


9. ____ are brought together as a formal department in the organization.

 

Answer

 

[removed]

 

Cross-functional teams

[removed]

 

Permanent teams

[removed]

 

Formal teams

[removed]

 

Ad-hoc teams

[removed]

 

Task teams

 

10. Organization structure is defined as the

 

Answer

 

[removed]

 

visual representation of the organization.

[removed]

 

framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.

[removed]

 

division of labor.

[removed]

 

unbroken line of authority that links all individuals in the organization.

 

 

 

11. What is force field analysis?

 

Answer

 

[removed]

 

The analysis of the forces that drive customers to a certain organization

[removed]

 

The analysis of the forces that drive the organization of a company

[removed]

 

The process of determining which forces drive and which resist a proposed change

[removed]

 

The process by which an organization forces changes to occur

 

12. The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as

 

Answer

 

[removed]

 

exploration

[removed]

 

cooperation

[removed]

 

entrepreneurship

[removed]

 

idea incubator

[removed]

 

horizontal linkage

 

13.Organizational development can help managers address problems such as merger/acquisitions, conflict management, and ____.

 

Answer

 

[removed]

 

cultural changes

[removed]

 

force field analysis

[removed]

 

organizational productivity

[removed]

 

organizational decline/revitalization

 

14. Creative organizations

 

Answer

 

[removed]

 

are characterized by an unusually high number of routine jobs.

[removed]

 

are loosely structured.

[removed]

 

have little ambiguity.

[removed]

 

have too many layers of management.

[removed]

 

use a centralized decision making approach.

 

15. Kyle is seeing, on a regular basis, a difference between current and expected performance levels. She should begin

 

Answer

 

[removed]

 

to gather more data.

[removed]

 

to implement change.

[removed]

 

to perceive a need for change.

[removed]

 

to change the reward system.
           

 

16. ____ is the first step in attracting an effective work force.

 

Answer

 

[removed]

 

Selecting the candidate

[removed]

 

Choosing recruiting sources

[removed]

 

Applying the matching model

[removed]

 

Human resource planning

[removed]

 

Initiating change

 

 

 

17. Which of the following is a device for collecting information about an applicant's education, previous job experience, and other background characteristics?

 

Answer

 

[removed]

 

Employment test

[removed]

 

An assessment center

[removed]

 

An application form

[removed]

 

An affirmative action form

[removed]

 

A Privacy form

 

 

 

18. ____ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.

 

Answer

 

[removed]

 

Selection

[removed]

 

Recruiting

[removed]

 

Training

[removed]

 

Developing

[removed]

 

Planning

 

19. Which of these may include intelligence tests, aptitude and ability test, and personality inventories?

 

Answer

 

[removed]

 

Assessment tests

[removed]

 

Probability exams

[removed]

 

Employment tests

[removed]

 

Development tests

[removed]

 

Culture exams

 

20. Which of the following means using computers and telecommunications equipment to do work without going to an office?

 

Answer

 

[removed]

 

Telecommuting

[removed]

 

Social Loafing

[removed]

 

New social contract

[removed]

 

Outsourcing

[removed]

 

Realistic Job Preview

 

 

 

21. ____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs.

 

Answer

 

[removed]

 

Revelation

[removed]

 

Exposure

[removed]

 

Publicity

[removed]

 

Innovative breakdown

[removed]

 

Cultural barrier breakdown

 

22. The ability to interact effectively with people of different cultures refers to:

 

Answer

 

[removed]

 

Ethnocentrism

[removed]

 

Ethnorelativism

[removed]

 

Pluralism

[removed]

 

Stereotyping

[removed]

 

Cultural competence

 

23. A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n)

 

Answer

 

[removed]

 

primary culture.

[removed]

 

preferred culture.

[removed]

 

dominating culture.

[removed]

 

monoculture.

[removed]

 

pluralism.

 

24. Which of the following refers to special training to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace?

 

Answer

 

[removed]

 

Globalization training

[removed]

 

Human resource training

[removed]

 

Cultural training

[removed]

 

Diversity training

[removed]

 

Empathy training

 

25. __ is the belief that groups are inherently equal.

 

Answer

 

[removed]

 

Ethnorelativism

[removed]

 

Ethnocentrism

[removed]

 

Pluralism

[removed]

 

Geocentricism

[removed]

 

Monoculture

 

 

 

Question 1

 

Managers are considered as having ____ style, when they like to consider complex solutions based on as much data as they can gather.

 

[removed]

 

behavioral

[removed]

 

conceptual

[removed]

 

directive

[removed]

 

analytical

[removed]

 

classical

 

Question 2

 

People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

 

[removed]

 

classical

[removed]

 

analytic

[removed]

 

logical

[removed]

 

behavioral

[removed]

 

conceptual

 

Question 3

 

The ____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

 

[removed]

 

recognition

[removed]

 

analysis

[removed]

 

evaluation

[removed]

 

implementation

[removed]

 

feedback

 

Question 4

 

The ____ is the individual who is assigned the role of challenging assumptions made by the group.

 

[removed]

 

group gadfly

[removed]

 

multiple advocate

[removed]

 

devil's advocate

[removed]

 

brainstormer

[removed]

 

inferior member

 

Question 5

 

____ decisions are associated with decision rules.

 

[removed]

 

Nonprogrammed

[removed]

 

Unique

[removed]

 

Programmed

[removed]

 

Ill-structured

[removed]

 

Novel

 

Question 6

 

The formal and legitimate right of a manager to make decisions is

 

[removed]

 

delegation.

[removed]

 

responsibility.

[removed]

 

authority.

[removed]

 

span of management.

[removed]

 

leadership.

 

Question 7

 

Which department performs tasks that reflect the organization's primary goals and mission?

 

[removed]

 

Line

[removed]

 

Staff

[removed]

 

Primary

[removed]

 

Functional

[removed]

 

Strategic planning

 

Question 8

 

Which of the following refers to the number of employees reporting to a supervisor?

 

[removed]

 

The line of authority

[removed]

 

The span of management

[removed]

 

The chain of command

[removed]

 

The management chain

[removed]

 

Delegation

 

Question 9

 

Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments?

 

[removed]

 

Reengineering

[removed]

 

Layoffs

[removed]

 

Downsizing

[removed]

 

A temporary committee

[removed]

 

An ad hoc committe

 

Question 10

 

In the ________ structure, the organization is viewed as a central hub surrounded by a network of outside specialists which are sometimes spread all over the world.

 

[removed]

 

virtual network

[removed]

 

matrix

[removed]

 

functional

[removed]

 

divisional

[removed]

 

geographic

 

Question 11

 

Kyle is seeing, on a regular basis, a difference between current and expected performance levels. She should begin

 

[removed]

 

to gather more data.

[removed]

 

to implement change.

[removed]

 

to perceive a need for change.

[removed]

 

to change the reward system.

 

Question 12

 

____ uses formal bargaining to win acceptance and approval of a desired change.

 

[removed]

 

Education

[removed]

 

Participation

[removed]

 

Coercion

[removed]

 

Negotiation

[removed]

 

Top management support

 

Question 13

 

Organizational development can help managers address problems such as merger/acquisitions, conflict management, and ____.

 

[removed]

 

cultural changes

[removed]

 

force field analysis

[removed]

 

organizational productivity

[removed]

 

organizational decline/revitalization

 

Question 14

 

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

 

[removed]

 

Organization change

[removed]

 

Organization development

[removed]

 

People change

[removed]

 

Culture change

[removed]

 

Artifact change

 

Question 15

 

_________ is the lack of information about future events.

 

[removed]

 

Uncertainty

[removed]

 

Risk

[removed]

 

Worry

[removed]

 

Stress

[removed]

 

Change resistance

 

Question 16

 

An example of ____ is when current employees are given preference when a position opens in their organization.

 

[removed]

 

 

discrimination

[removed]

 

 

internal recruiting

[removed]

 

 

nepotism

[removed]

 

 

external recruiting

[removed]

 

 

cannibalizing

 

Question 17

 

____ provide more challenging assignments, prescribe new responsibilities, and help employees grow by expanding and developing their abilities.

 

[removed]

 

Promotions

[removed]

 

Appraisals

[removed]

 

Evaluations

[removed]

 

Endorsements

[removed]

 

Coaching

 

Question 18

 

Which legal act establishes mandatory safety and health standards in organizations?

 

[removed]

 

Occupational Safety and Health Act

[removed]

 

Consolidated Omnibus Budget Reconciliation Act

[removed]

 

Family and Medical Leave Act

[removed]

 

Americans with Disabilities Act

[removed]

 

Civil Rights Act

 

Question 19

 

Which of these may include intelligence tests, aptitude and ability test, and personality inventories?

 

[removed]

 

Assessment tests

[removed]

 

Probability exams

[removed]

 

Employment tests

[removed]

 

Development tests

[removed]

 

Culture exams

 

Question 20

 

With ____, compensation is linked to the specific tasks that an employee performs.

 

[removed]

 

skill-based pay

[removed]

 

incentive pay

[removed]

 

job-based pay

[removed]

 

salary

[removed]

 

competency-based pay

 

Question 21

 

Which is the highest level of sexual harassment?

 

[removed]

 

Generalized

[removed]

 

Inappropriate/offensive

[removed]

 

Sexual crimes

[removed]

 

Solicitation with promise of reward

[removed]

 

Coercion with threat of punishment

 

Question 22

 

A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n)

 

[removed]

 

primary culture.

[removed]

 

preferred culture.

[removed]

 

dominating culture.

[removed]

 

monoculture.

[removed]

 

pluralism.

 

Question 23

 

____ serves as invisible barriers to important lateral movement within the organization.

 

[removed]

 

Barriers to entry

[removed]

 

Affirmative action

[removed]

 

Equal opportunity

[removed]

 

The glass wall

[removed]

 

The glass ceiling

 

Question 24

 

____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

 

[removed]

 

Label

[removed]

 

Prejudice

[removed]

 

Typecast

[removed]

 

Discrimination

[removed]

 

Stereotype

 

Question 25

 

Which of the following refers to special training to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace?

 

[removed]

 

Globalization training

[removed]

 

Human resource training

[removed]

 

Cultural training

[removed]

 

Diversity training

[removed]

 

Empathy training

 

 

TAKE NOTE THIS IS JUST PART 1

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