MGMT 317 Organizational Behavior quiz

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Question 1

__________ goals reflect the intended contributions of an organization to the broader society.

Question 2

Organizations that rely heavily on __________ may expect the following tendencies to emerge over time: an emphasis on quality from a technical standpoint, rigidity to change, and difficulty in coordinating the actions of different functional areas.

Question 3

Output goals are concerned with conditions within the organization that are expected to increase its survival potential.

Question 4

By claiming to provide specific types of __________, an organization can make legitimate claims over resources, individuals, markets, and products.

Question 5

Define strategy, societal goals, output goals, and systems goals. How is strategy linked to societal, output, and systems goals?

Question 6

A typical __________ shows the various positions, the position holders, and the lines of authority that link them together.

Question 7

Examples of __________ include growth, productivity, stability, harmony, flexibility, prestige, and human resource maintenance.

Answer

[removed]		output goals
[removed]		input goals
[removed]		performance goals
[removed]		systems goals
[removed]		statutory goals Question 8 __________ is often referred to as the process of departmentation

Question 9

W. Edwards Deming s 14 points for implementing total quality management include all of the following EXCEPT:

Answer

[removed]		learn a new philosophy of quality to improve every system.
[removed]		impose financial controls on production.
[removed]		institute modern on-the-job training.
[removed]		improve supervision to develop inspired leaders.
[removed]		drive out fear and instill learning.

Question 10

Narrower spans of control are expected when __________.

Answer

[removed]		tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort
[removed]		tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort
[removed]		tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort
[removed]		tasks are complex, when subordinates are experienced, and when tasks call for team effort
[removed]		tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort

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MGMT 317 Organizational Behavior quiz 8

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